Returns FAQ'S

Q: Can I return a faulty item?

 

A: Yes, any item that arrives faulty or damaged can be returned for a full refund or exchange.

 

Q: Can I exchange and item for a different size?

A: No, We make all our products to order and do not store lots of stock, therefore we encourage you to check our sizing guides which can be found on each item listing.

 

Q: Can I return the item if I change my mind about it?

A: No, we make all our products to order and do not store lots of stock, therefore items returned for buyers remorse are not eligible for refund or exchange.

Shipping FAQ'S

Q: Why has 1 or more of my items not arrived?

 

A: Our products are dispatched from multiple locations, therefore some items in your order may arrive separately but should arrive within a few days of the rest.

Q: How long will my order take to arrive?

A: We ship our products from multiple locations but aim to deliver all items within 3-7 working days.

 

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