Q: Can I return a faulty item?
A: Yes, any item that arrives faulty or damaged can be returned for a full refund or exchange.
Q: Can I exchange and item for a different size?
A: No, We make all our products to order and do not store lots of stock, therefore we encourage you to check our sizing guides which can be found on each item listing.
Q: Can I return the item if I change my mind about it?
A: No, we make all our products to order and do not store lots of stock, therefore items returned for buyers remorse are not eligible for refund or exchange.
Q: Why has 1 or more of my items not arrived?
A: Our products are dispatched from multiple locations, therefore some items in your order may arrive separately but should arrive within a few days of the rest.
Q: How long will my order take to arrive?
A: We ship our products from multiple locations but aim to deliver all items within 3-7 working days.